Dear Keurig.ca Customers,
Our daily lives have been impacted by the coronavirus pandemic (COVID-19). As we are facing this period of uncertainty, we must all adapt and show solidarity. Therefore, we reacted quickly and adapted our work processes and methods to prioritize the health and safety of our employees, customers, and the entire community in which we operate.
To meet the current demand, our teams are increasing their efforts to reinforce and support our supply chains. This will ensure that our coffee and hot beverages—which are produced right here in Canada—as well as our coffee makers, will continue to reach our customers.
We will continue our distribution in grocery stores so you can get the essential items that are daily staples of life, and through our online store at Keurig.ca, which offers free delivery for all purchases over $25. This incentive is to encourage additional shopping options while our movements are temporarily restricted.
Rest assured that the entire Keurig® team is engaged to serve all Canadians during these difficult times. Canada Post is doing everything possible to maintain their services to deliver your shipments in a timely manner to your doorstep while keeping people safe.
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In exceptional situations, exceptional measures. With more than 1,400 employees in Canada, Keurig® is committed to providing safe working conditions and following public health recommendations. In this context, we are working diligently to protect our employees and have implemented preventive measures to prevent the virus from spreading, including protocols and guidelines for complete sanitation of our facilities that already meet world-class food safety practices.
Take care! The health and safety of our loved ones are the most precious thing.
If you have any questions or concerns, please do not hesitate to contact our customer service department at 1-800-361-5628.
The Keurig.ca Team