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Save up to 6% on all purchases!

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What is the Keurig® Loyalty Program?

It’s a new program that aims to reward Keurig.ca customers for their continued loyalty. Plus, it’s completely flexible.

You can use your cashback dollars whenever you feel like it. Use it towards a small purchase or save up your cashback dollars for a larger gift like a new coffee maker!

Cashback dollars are earned on ALL products, programs and promotions

How do I earn cashback dollars?
It’s so simple.
3%
6%
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Save instantly by receiving 3% cashback on your next order
We'll up the ante to 6% if you place another order within the following 60 days
Use your cashback dollars immediately or save them for a big purchase
Redeem your cashback dollars with just 1 click at the checkout
3%
Save instantly by receiving 3% cashback on your next order
6%
We'll up the ante to 6% if you place another order within the following 60 days
Checkmark
Use your cashback dollars immediately or save them for a big purchase
Cart
Redeem your cashback dollars with just 1 click at the checkout
Don't miss out – join the club and start saving!
Sign up

Got a few questions?

We've got you covered. Check out our FAQ section below.

What is the Keurig® Loyalty Program?

Where do we start?

It’s a new program that aims to reward Keurig.ca customers for their continued loyalty. Plus, it’s completely flexible.

You can use your cashback dollars whenever you feel like it. Use it towards a small purchase or save up your cashback dollars for a larger gift like a new coffee maker!

How do I sign up for the Keurig® Loyalty Program?

Already have an account with Keurig.ca?
No problem. Sign in and you’ll be prompted to join the Keurig® Loyalty Program in just one click.

If you don’t have an account, no worries. Hover to the top right section of any Keurig.ca webpage and click the icon that looks like a human.

Follow the prompts to create an account and click the box that states you’d like to join the Keurig® Loyalty Program.

How do I earn cashback dollars?

It’s so simple.

Customers automatically earn 3% cashback on each order. If you place a subsequent order within a 60-day period, we’ll up the ante to 6% cashback.

You can keep track of your accumulated cashback dollars in “My Account.”

Is the Keurig® Loyalty Program only for new customers?

No!

Both existing and new customers can sign up for this program.

Can I earn cashback dollars on promotions and sales?

Yes! You earn cashback on everything including promos and sale section items. You can even earn cashback dollars on those pesky shipping fees.

The only thing excluded from cashback eligibility is the tax (both federal and provincial).

Can I use my cashback dollars towards promotional items?

Yes!

You can use your cashback dollars for any type purchase on Keurig.ca, this includes promotions and sale section items. During this redemption phase, your cashback dollars can be allocated towards the taxes and shipping fees.

Can I earn cashback on Auto-Delivery orders?

Yes, yes, yes!

You earn cashback dollars on each subsequent Auto-Delivery order.

How do I use my cashback dollars when making a purchase?

Firstly, ensure you are signed into your account.

Secondly, add items as you would normally to your basket.

At the checkout, you’ll be able to clearly see your cashback balance. You can then allocate an amount of your cashback dollars to your current purchase.

Confirm your order and voilà!

To check your cashback balance, simply login to your account and head to the loyalty tab.

Can I transfer my cashback to a family or friend?

No.

Unfortunately, you cannot transfer or swap cashback dollars with other individuals, even if they’re family.

Can I use my cashback dollars at other retailer outlets?

No.

At this point in time, you can only accumulate and use your cashback dollars at Keurig.ca.

Do my cashback dollars expire?

Nothing lasts forever!

You have 2 years to use your cashback dollars following your very last purchase on Keurig.ca. Unused cashback that has expired will be removed from your account.

Can I convert my cashback dollars into cash?

No!

Cashback dollars cannot be converted into actual liquid currency.

Can I opt out of the Keurig® Loyalty Program at any time?

Of course.

There’s absolutely no pressure to remain a part of the Keurig® Loyalty Program. All you have to do is fill out this form to contact our Customer Service team.

If you prefer communicating by phone, you can always give them a call at 1-800-361-5628.

Can I obtain cashback dollars on previous purchases prior to joining the Keurig® Loyalty Program?

No.

You’ll only start earning cashback dollars once you’ve officially joined the Keurig® Loyalty Program.

What happens if I don’t use my cashback dollars?

Your cashback dollars do expire after 2 years following your very last purchase on Keurig.ca.

If you still have unused cashback that has expired, it will be removed from your account.

Can I contact customer service regarding the Keurig® Loyalty Program?

Yes, we are here to help.

You can either fill out this form or give us a call at 1-800-361-5628.

I can’t login to my Keurig.ca account to access my cashback dollars.

Don’t worry.

Attempt to login to your account by clicking on the forget password option. You should be able to reset your password and gain entry.

If this doesn’t work, contact customer service by filling out this form or giving us a call at 1-800-361-5628.

If I placed an order but forgot to login to my account, can I still earn cashback dollars?

No, you need to be logged in to earn cashback dollars. Quick tip is to login immediately when shopping on Keurig.ca.

Can I use my cashback dollars towards future Auto-Delivery orders?

Yes, we’ve set up the Keurig® Loyalty Program to work seamlessly with Auto-Delivery orders.

With each Auto-Delivery order, we automatically deduct 100% of the cashback earned for that order. You can modify the amount deducted in the My Account section.

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