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Great Coffee Starts at the Source

From farms in the coffee bean belt to factories across Asia and Europe, our supply chains span the world. That's why we're committed to the people and places that support our products.

Working with Communities

Achieving responsible sourcing targets means working with the communities that produce our product, contributing to their infrastructure as they help us achieve our goals.

Improving Livelihoods

We’re committed to improving the lives of 1 million people in our supply chains. That’s why we partner with organizations experienced in developing the capabilities of local communities and people.

Improved hygiene
Save the Children, Indonesia


people live in healthier homes as a result of handwashing at critical moments promoted by training.

Improved food security
Save the Children, Nicaragua


people have more stable, diverse and nutritious diets, with 95% of families reporting they have stored away food for the “thin months”.

Adoption of better coffee-farming practices
The Coffee Trust, Guatemala


people live in coffee-farming households that use efficient micro-organisms to fight coffee leaf rust and improve productivity among other new organic farming practices they have learned.

Adoption of water-smart farming practices
Catholic Relief Services (CRS) “Blue Harvest”, Nicaragua, Honduras & El Salvador


people live in households that have learned and applied sustainable water resource management practices on their coffee farms.

Income diversification
Heifer International, Honduras


families, comprising 3,755 people, have adopted new non-coffee, income-generating activities after receiving training and resources.

high quality farmer’s services
Promotora de Desarrollo Cooperativode Las Segovias, Sociedad Anónima, Nicaragua


people live in household that have received loans, inputs and technical assistance from their cooperative to replant aged and infected coffee trees.

Improving Relationships

Quality coffee starts with quality relationships with coffee farmers. We provide our suppliers, their employees and their communities with the resources required to improve business practices and livelihoods.


coffee farmers were trained in water-smart agricultural practices; these farmers adopted recommended practices that sustainably improve agricultural productivity.


people have improved drinking water through upgrades, such as repairing leaks or replacing water tanks, made to 26 water systems.